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FAQ

  • What is an ORI number and how do I find out what mine is?
  • Where do I find Livescan fingerprinting locations?
  • I am sending in my fingerprints on a card from out of state, why does it cost so much?
  • What information do I need to bring with me?
  • How long will it take to receive my results?
  • What is the cost?
  • How does livescan fingerprinting work?
  • How long does the process take?
  • Do I need to make an appointment for Livescan?
  • What is your LiveScan Guarantee® and how does it work?
  • What is your refund policy?
  • Are you approved/licensed by the Florida Department of Law Enforcement and AHCA/Department of Health as a LiveScan Service Provider?
  • How much does livescan fingerprinting cost?
  • What if it has been over 72 hours and I have not received a response?
  • What happens after I’ve completed my LiveScan in person?
  • Where are your LiveScan locations?
  • What should I do if the state has not received your results?
  • I have to be fingerprinted for the Department of Juvenile Justice, but I see the process to do so has changed. Why does it cost more and do I still need to send a card in to Tallahassee?

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